We almost killed the car
Thursday, January 31st, 2008We put our rental car through hell on this trip. Not only did we drive down almost the entire spine of the country and then back up again, but we did about half of such driving on roads that are in a frightening state of disrepair. And how could we forget the getting-stuck-in-the-mud incident? After a few days of use, we could hear a lot more rattling than when we first got the car. It got to the point where I would literally hold my breath every time Mark started the car, thinking it might not start at all due to our abuse. She managed and was hanging tough until the night we left Baldi Hot Springs. Mark started the car and noticed the battery light was on. He knew right away that the belt was probably blown. Luckily, Poas Rent A Car has an office in La Fortuna. We drove straight there with the windows down (no A.C.) and with no lights on so as to conserve whatever juice the battery still had.
We made it safely to the office and thankfully it was still open. We explained to the representative what the problem was and how we’d rented the car in San Jose, etc. With almost no questions asked, he offered to give us a new rental car but we would have to wait until the next morning to get it. We had planned only to go back to the hotel and figure out something to do the next day so that deal worked out for us. His friend who was hanging out at the office gave us a ride back to our hotel.
The next morning, we called the office to find out at what time we would be getting the replacement car. (Since we had rented the cell phone, it was easy for us to communicate with the rental car company – with representatives in both La Fortuna and San Jose.) There was some discussion back and forth and it took a few phone calls to get it hammered out, but they dropped it off at our hotel as promised. They also offered to let us keep the replacement car – it was bigger and a little sturdier – for the duration of our agreement, as they were going to try to fix our original car, but it would involve drawing up a new contract. We declined and asked if we could have our first car back if and when it was repaired. I simply wanted to avoid any additional paperwork, but Mark had more sentimental reasons. He’d grown unnaturally attached to our “roller skate”, the term I used fondly to refer to our little 4WD. He didn’t want to drive anything else. Poas said sure, no problem, and our roller skate was returned to us later that evening.
During the planning stages of this trip, I was slightly skeptical about renting a car in Costa Rica. All of the guidebooks encourage readers to not drive while in the country and report that renting a car there is expensive and tourists may be prone to scams. Mark and I agree that renting a car is the way to go and we are more than satisfied with the service from Poas Rent A Car. I would not hesitate to rent from them again on a future trip to Costa Rica.
Posted by Francesca